May 01 - 03, 2016
Omni Rancho Las Palmas Resort & Spa, Palm Springs, California

Day 2

07:15 - 08:10 Networking Breakfast

08:15 - 08:20 Chairperson's Opening Remarks

Sponsors:
finHealth


Jim Arnold, Co-Founder and CEO at finHealth

Jim Arnold

Co-Founder and CEO
finHealth

08:20 - 09:00 Improving the “Health” of Your Human Capital Strategy

Sponsors:
Accolade
Having the right healthcare benefits strategy will enable CHRO’s to attract talent, retain talent, improve employee productivity and reduce healthcare costs. The healthcare system is highly fragmented, confusing and is only becoming more complex as a whole new generation of innovative technologies, care delivery models and self-service tools flooding the health benefits market. Why aren’t current programs living up to their full potential? What can CHROs do to help employees make sense of their options — and make better care decisions? How can you achieve both higher program utilization and higher ROI on employee health and well-being investments without relying on incentives? Session attendees will learn how innovative companies are implementing a totally new approach that improves employees’ health, saves millions in healthcare costs each year and delights employees & their families in the process.



Elizabeth Napolitano, EVP, Human Resources at Accolade

Elizabeth Napolitano

EVP, Human Resources
Accolade

09:00 - 09:40 Managing the Civilian Workforce at the Department of Defense

People are the most valuable asset to any corporation and this is no less true at the Department of Defense (DoD). The DoD employs 900,000 civilians in more than 600 occupations, in over 3,000 locations, to include nearly 100 foreign countries and territories, around the world. The past few years have been challenging for the Department, and there will always be new challenges, so how do we look forward and focus on the opportunities that the future will bring when we have such a large and diverse workforce?

The DoD continues to focus on what we must do to change and adapt to maintain superiority well into the 21st century. In the coming years, the Department has many opportunities to build upon the strengths of our civilian workforce by:

  • Focusing on the future through Strategic Workforce Planning
  • Implementing and evaluating a new performance management system
  • Continuing to attract, recruit and retain the “best and brightest”

Paige Hinkle-Bowles, Deputy Assistant Secretary of Defense for Civilian Personnel Policy at Department of Defense

Paige Hinkle-Bowles

Deputy Assistant Secretary of Defense for Civilian Personnel Policy
Department of Defense

Is your head spinning? More forces - all at once - are impacting organizations today than in any time in recent memory. Just as the industrial revolution did a century and a half ago, the digital revolution is reshaping the way we live our lives and the way we work. There is no greater headache that CEOs have then ensuring their organizations have the talent they need to survive, let alone thrive, in this dynamic environment. In fact 73% of CEOs say the skills shortage is a crisis-level priority for them. And 81% are looking for a much broader range of skills and agility, when hiring than they did in the past. What will it take in today’s digital era, with more than 5 generations of talent in our workforce, to attract and retain this critical, in-demand talent? It’s no longer just the Millennials – who will soon be 75% of the workforce – it’s the “digital natives” – our kids, our kids’ kids, our neighbor’s kids - who have never known life without an internet, and without instant access to knowledge and the world.
Yes, we’ve been focused on employee engagement for a while – and for good reason – it is vital – not just for the sake of a warm, fuzzy feeling, but because study after study shows how engaged people drive extraordinary results and stay with their companies. But the anty is up – how will you continue to drive engagement in this new era?
Tomorrow’s talent is looking for a more “human” work culture – where life goals can be pursued, and where joy in their work is not only possible, but expected. How do “old-world” organization models mesh with these expectations? How will we change our workplaces, our ways of leading, our ways of working, our rewards and incentives, our career development, to humanize our cultures, tapping the best of technology to integrate the best of our “humanity” into our workplaces?
Organizations that create cultures defined by meaningful work, deep engagement and relationships, aligned personal and work goals, job and organizational fit, and inspiring and collaborative leadership are outperforming their peers today, and are likely to continue to win in the “new” Talent Wars.
Frankly, it is looking more and more like the magnet cultures of the future will be driving success that is “simply human”.



Julia Wagner, Regional Vice President, HR Strategy and Business Transformation, Strategic at SAPSuccessFactors

Julia Wagner

Regional Vice President, HR Strategy and Business Transformation, Strategic
SAPSuccessFactors

10:15 - 10:45 Business Meetings

10:45 - 11:15 Business Meetings

11:15 - 11:30 Networking Break

It’s not often that you have the opportunity to sit with other CHRO’s and ask them the one question that’s burning in the back or your mind. The CHRO Power Hour will be just that time. Bring that one question that you would like to discuss to this open-ended CHRO conversation.

Certainly two topics that have had a great deal of press over the past year are corporate culture as discussed in the August 2015 New York Times article on Amazon, and other press around companies re-evaluating performance reviews and extending parental leave for top talent, but these are just two.

Tom Gathers, EVP, Chief People Officer at Red Lobster

Tom Gathers

EVP, Chief People Officer
Red Lobster

Alan Kaye, Executive Vice President, Chief Human Resource Officer (Retired) at Mattel

Alan Kaye

Executive Vice President, Chief Human Resource Officer (Retired)
Mattel

Krischelle Tennessen, Senior Vice President of Human Resources at Kum & Go

Krischelle Tennessen

Senior Vice President of Human Resources
Kum & Go

Larry Kihlstadius, Solutions Czar at KinetixHR

Larry Kihlstadius

Solutions Czar
KinetixHR

Bill Clark, SVP, Human Resources at Five Below

Bill Clark

SVP, Human Resources
Five Below

12:20 - 12:50 DISTINCTION: Aligning strategy, leadership and culture for business transformation

Companies have been battling to differentiate their products from competitors in order to increase sales while seeking ways to distinguish their cultures in order to attract top talent.

Distinguishing your company’s culture and making it a “talent magnet” is the CHRO’s opportunity to move their role from transactional support to strategic center-stage. Distinction is the mechanism to do so.

Distinction breaks the silos of strategy and leadership and integrates these previously separated disciplines. It gives CHROs and their CEO colleagues a common language. Distinction becomes the aligning force to drive revenue growth, spur innovation, and attract/retain great talent. It's the integrative, binding force that synergizes their combined efforts.

Participants will be challenged to develop a trans-functional perspective using four key strategic questions every CHRO should ask, with an action plan to answer them. Moreover, participants will gain insight on how to break the artificial silos between strategy execution and leadership development.



David Lapin, CEO at Lapin International

David Lapin

CEO
Lapin International

12:55 - 13:55 Networking Lunch

14:00 - 14:55 The C-Suite’s Impact on Culture and Engagement

Sponsors:
McLean & Company
McLean and Company’s research demonstrates that the senior management team’s relationship with employees has a high impact on engagement, however it consistently scores poorly. Often this relationship has negative consequences to the organization – especially when the senior management team’s words and actions helps shape organizational culture.

Furthermore, the senior management team frequently underestimates their impact or is unmotivated to change. As a result, employees see them as uninspiring and untrustworthy.

This session will provide an opportunity to:

  • Further understand the C-Suite’s impact on culture and engagement
  • Have a candid discussion on how the CHRO can influence change in the relationship between the senior management team and employees



Susanna Hunter, Senior Director, Organizational Effectiveness at McLean & Company

Susanna Hunter

Senior Director, Organizational Effectiveness
McLean & Company

14:00 - 14:55 Bump Up Productivity and Innovation

Sponsors:
TINYpulse
What’s going to keep your organization one step ahead of the competition? How about always building better products or services faster than the other guy? No matter what industry you’re in, only a strong workforce can get you there. To get the most out of your employees, you need a way to keep your finger on the pulse of employee engagement. Stay informed on the natural ups and downs of employee sentiment, so you won’t be caught off guard by personnel issues that can throw your business off course.

Consider these stats from Gallup and the CEB about how engagement impacts business performance:

66% of engaged employees say their current job brings out their most creative ideas

Companies with engaged employees outperform their peers’ revenue growth by 2X

This session will provide an opportunity to discuss engagement challenges and pathways to rapid improvement.



Brooks McMahon, Head of Business Development at TINYpulse

Brooks McMahon

Head of Business Development
TINYpulse

Advances in technology are transforming the business of HR. From intuitive and mobile self-service software to predictive analytics and integrated talent management suites, technological solutions are changing the way leaders acquire, develop and engage their employees. New applications, enhanced functionality and fierce competition among software providers make it difficult to stay on top of this ever-evolving space. This session will provide an opportunity to discuss the key success factors that your HR transformation strategy should address-- selecting the right HR technologies, building supporting delivery structures, driving user adoption and leveraging data and decision tools.




Debora Card, Partner, HR Technology and Delivery Strategies at ISG

Debora Card

Partner, HR Technology and Delivery Strategies
ISG

Julie Fernandez, Partner, Global Payroll and HR Services Strategies at ISG

Julie Fernandez

Partner, Global Payroll and HR Services Strategies
ISG

15:00 - 15:30 How to Convert a Diversity Recruitment Strategy into Measurable Results

Many organizations today struggle with building a sustainable pipeline of diverse talent to achieve long-term representation goals. This session will highlight the importance of weaving diversity recruitment best practices, and tactics to uncover top talent. We will highlight a financial services case study example of a client who tasked us to increase diverse slates. Join our session to hear about the enhancements we implemented that connected their diversity recruitment strategy to notable results within a 12-month period.


Jennifer Sutton, Director of Diversity Recruitment at Allegis Global Solutions

Jennifer Sutton

Director of Diversity Recruitment
Allegis Global Solutions

15:35 - 16:20 Workforce Engagement Challenges and Opportunities: The Soft and Hard Bottom Lines

  • This session will provide for a quick but deep exploration of the following contributors to employee engagement, including:
  • How do you define an employee being wholly present or the components of wellness for the whole being?
  • How do you currently acknowledge and recognize all aspects of the whole employee?
  • What are the ways that you currently address workforce engagement?
  • Was there ever a time where an incident, life crisis or problem occurred and you and your team looked back and realized, “we should have done better” or “wished you’d done better?”
  • What are the constraints which keep your company from addressing workforce challenges to engagement?
  • Do your front-line employees care about or wholly benefit from your current culture, engagement or other HR strategies?
  • When you’ve had those feelings that you ‘should have done better,’ that you ‘wished you had done better’ what alternatives did you have?


Jason Brown, CMO at Marketplace Chaplains

Jason Brown

CMO
Marketplace Chaplains

Human Resources leaders are at the intersection of competitiveness, cost & complexity – three Cs that keep all business leaders up at night. And in today’s globally mobile world, talent management and the deployment of that talent are strategically essential. This session will provide the opportunity to network with peers and explore:

  • Leveraging your mobility program as a tool for competitive advantage to attract, retain and develop essential talent
  • Maximizing the return on investment and reducing expensive attrition by adopting best practice policies to keep your high potentials with you, instead of the competition
  • Navigating complexity and aligning business objectives to achieve overall goals

Session attendees will have renewed perspective about mobility’s potential to win the war for talent and drive business success.



Jennifer Thomas, Senior Vice President, Global Client Services Americas at Brookfield Global Relocation Services

Jennifer Thomas

Senior Vice President, Global Client Services Americas
Brookfield Global Relocation Services

Frederick Schmitz, CRP, Vice President, Client Development at Brookfield Global Relocation Services

Frederick Schmitz, CRP

Vice President, Client Development
Brookfield Global Relocation Services

16:25 - 17:00 Business Meetings



16:25 - 17:00 Refreshments & Coffee



17:00 - 17:30 Business Meetings



17:30 - 18:10 The NLRB Has Some Rules for You: Labor Issues Applicable to even Non-Unionized Employers

While many employers do not think of themselves as subject to most rules issued by the National Labor Relations Board, the NLRB has aggressively reached into many new areas and issued requirements that affect many more companies, including companies with no unionized workforce. This session will examine the risks posed by some of these new requirements, and what employers needs to know to avoid inadvertent trouble. Topics will include recent NLRB pronouncements relating to:

  • Employee handbook and policies notice posting requirements
  • Mandatory arbitration provisions
  • Social media policies
  • Salary discussions and disclosures
  • The Browning Ferris decision, joint employer issues and independent contractors
  • Employee access to communications systems



Ron Peppe, Vice President Legal & Human Resources at Canam Steel Corporation

Ron Peppe

Vice President Legal & Human Resources
Canam Steel Corporation

18:15 - 18:45 Business Meetings

18:50 - 19:20 Networking Reception

19:20 - 20:45 Networking Dinner